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Terms & Conditions

Our Terms & Conditions at Just Click Kitchens

Definition of terms used in this document:

The Seller - Just Click Kitchens, to whom all payments become due for goods and services provided.

The Purchaser - the Individual, Firm, or Limited Company from whom an order has been accepted.

The Contract - The goods and services that will be supplied by the Seller are set out in the Order Acceptance. Any subsequent changes requested by the Purchaser will incur an additional charge. Any sizes and specifications confirmed at the time of ordering will be unchangeable for made to measure items, once the order has been processed into production. Any changes made after this time will be chargeable.

If a pricing error has been made on our site or on a quotation provided, regardless of whether the pricing error is obvious to either party we do not have to provide the products to you at the incorrect, lower price.

Product and or delivery prices may be changed at any time without prior notice. Excluding quotations made within 30 days, after 30 days the quotation will be liable to the product pricing increase if applicable. All quotations are valid for a 30 day period and will not be subjected to a price increase within this period.

The order price is determined at the time of Order Acceptance, and full payment becomes immediately due to The Seller. This must be paid by the Purchaser on acceptance of the order (unless other terms have been agreed with the Seller).

No contract or order will or can be taken via the telephone, all orders must be made in writing and sent either via email, post or fax. Only once written confirmation of receipt of your order is received and any deposits or payments made will the order be processed. All orders must be made in writing.

We advise an allowance of 4mm to be given to the width of all doors and drawer fronts, there may be a discretion of 1mm due to paint finishes or vinyl wrapping on any doors and drawer fronts.

We may provide samples and or sample swatches when requested including brochures and printed materials, these are produced solely to provide an approximate idea of the products they describe or relate to. The are not supplied and distributed to give an indication of the quality, size, colour or description of any product listed on our site. Any printed materials can be subject to change without notice

Order Acceptance is the point at which the contract is established. Items which are made specifically, or modified, to meet the Purchaser’s requirements may not be cancelled after Order Acceptance and payment will still be required in full, unless the Seller agrees. Non bespoke stock items cancelled or returned will be subject to a re stocking fee.

This contract is written and agreed in conformity with English Law. Nothing in these Terms and Conditions affects the Purchaser’s statutory rights.

Delivery Lead Times: Proposed delivery lead times are given only for guidance. The actual delivery date will be agreed between Seller and Purchaser after Order Acceptance. Delivery arrangements can be changed 24 hours before the arranged shipment is due for dispatch, after this time Just Click Kitchens are unable to make any changes to a dispatched order once it has left the factory or warehouse.

Liability: The Seller is not liable for any loss or delays arising from circumstances beyond their reasonable control – including, but not limited to, failure by its own suppliers to deliver on time, goods that are damaged in-transit (see below), or goods that have to be replaced for any reason.

Please note: Images are for illustration purposes only and some products may vary slightly from the images shown. If and when required, colour swatches and samples can be ordered online. Orders placed without seeing a sample or colour swatch when matching to existing doors, drawers, panels or any other products are done so at the buyers risk.

Damaged Goods: If goods are damaged during transit, The Seller is not liable for their replacement, unless the damage is (a) noted on the carrier’s delivery documents, or (b) reported to The Seller within 48 hours of receipt of goods. Photographic evidence must be supplied by email or by post before any replacements can be ordered.

Replacement Items: Items that are replaced due to damage, manufacturing faults, or any other reason, will be subject to normal delivery lead times as stated on the original order Acceptance. The Seller will make reasonable effort to reduce the lead time, but can accept no liability for subsequent delays or consequential losses.

Returns: Goods that are made to order, made to measure or manufactured specifically for the customer to their own requirements are non returnable unless damaged by courier upon receipt of delivery and reported in writing within 48 hours. The cost of returning a stocked item lies with the buyer, they must pay to return the item in its original state and original packaging. Stocked items may be returned but may incurr a 20% restocking fee. All stocked items are returnable within 14 days after the order is received. 

Faulty Goods: If the Purchaser finds fault or manufacturing defect with the items ordered within 12 months of delivery, those items will be replaced or repaired (depending on the Seller’s decision) without charge. However, all ordered items are subject to availability.

By registering with the Just Click Kitchens website either by means of retrieving a quote, placing an order or other means of registering with the website, you agree to Just Click Kitchens contacting you with promotional offers and news items. You may opt out of these mailings at any time. Your contact information will not be passed onto any third parties except if required by a manufacturer shipping directly to you.

Our website has links with other websites. When you view or transfer to that site that isn't ours you are therefore under the terms & conditions of another site. No information listed on our website is related to any third party website which may have a link from our website. We accept no liability to the suitability or contents of any third party website

Website Copyright: All design, text and imagery on the justclickkitchens.com website is the copyright of Just Click Kitchens. The site may not be modified, copied or republished in any way without consent.

Just Click Kitchens reserves the right to alter these Terms and Conditions at any time, after providing due notification to customers.

Updated: July 2017